Privacy policy
The Beninese agency for the development of tourism in Benin (Bénin Tourisme), takes the protection of personal data very seriously. This privacy policy defines how Bénin Tourisme collects, processes and protects information gathered via its website and in the course of its activities. It is based on article 415 of the fifth book of the Digital Code of the Republic of Benin, relating to the protection of personal data. It mentions proof of completion of prior formalities with the Personal Data Protection Authority (APDP). This policy helps you to understand what information we collect and process in our structure, the personal data, the intended purposes and the management policy put in place to comply with current legislation on the protection of personal data and privacy in the Republic of Benin. By providing your personal data to Bénin Tourisme, you accept the terms of this privacy policy and comply with its obligations. This policy may be updated from time to time. Please read this Privacy Policy carefully as it is binding on us.
1. Scope of the Privacy Policy
This policy applies to all services offered by Bénin Tourisme, with the exception of services provided by third parties. Bénin Tourisme is not responsible for the privacy practices of other companies or websites to which its digital assets may contain links.
2. Prior formalities
You may contact the Personal Data Protection Authority (APDP) and verify the terms hereof via the following contact details:
- Rue 6.076 ” Aïdjèdo, Immeuble El MARZOUK Joël ” 01 BP : 04837 Cotonou
- +229 21 32 57 88 / 69 55 00 00
- contact@apdp.bj
- www.apdp.bj
3. Data collected and method of collection
Bénin Tourisme collects several types of personal data, including :
- Identification data: surname, first name, gender, date of birth, etc.
- Contact details: address, e-mail address, telephone numbers, etc.
This data may be collected by various means: when you provide Bénin Tourisme with your contact details or when you use our websites.
4. Purpose and legal basis of data processing
Bénin Tourisme processes your personal data for the following purposes and legal bases:
- Marketing, promotions, complaints: to personalize your experience and send you marketing communications tailored to your interests and to respond to your complaints.
- In compliance with legal obligations: we comply with applicable laws and regulations, in particular articles 332 and 333 of the aforementioned Digital Code in the event of direct prospecting.
No sensitive personal data (such as health or community membership information) is collected without your explicit consent.
5. Data retention period
Your personal data will be kept for no longer than is necessary for the purposes described above. In the absence of a specific legal requirement, data is kept for a maximum period of ten years from the last interaction with Bénin Tourisme.
6. Place of storage and international data transfers
Bénin Tourisme stores your data in centralized databases, hosted in Benin.
7. Data security
Bénin Tourisme implements appropriate technical and organizational measures to protect your data against accidental or unlawful loss, destruction, unauthorized access, disclosure or manipulation. These measures include, among others:
- Encryption of data in transit and at rest.
- Strict access controls to limit access to personal data.
- Regular security audits to evaluate and reinforce system security.
8. Your data protection rights
In accordance with the Digital Code of the Republic of Benin, you have the following rights:
- Right of access: you can request access to the personal data we hold about you.
- Right of rectification: you may request the correction of any inaccurate or incomplete personal data.
- Right to erasure: you may request the deletion of your personal data in certain circumstances.
- Right to restriction of processing: you may request that the processing of your data be restricted under certain conditions.
- Right to data portability: you can request that your data be transferred to another service provider.
- Right to object: you may object to the processing of your data for direct marketing purposes.
You can consult the definition of these rights at the following address (APDP): https://service.apdp.bj/actualites/mes_droits To exercise your rights, please contact our Data Controller at contact@vodundays.bj. We undertake to respond to your request as quickly as possible, in accordance with legal obligations.
9. Cookies and tracking technologies
Bénin Tourisme uses cookies and similar technologies to improve the user experience on its website. A cookie banner is displayed on your first visit to collect your consent to the processing of data via these technologies. You can manage your cookie preferences at any time. The length of time cookies are stored is shown in the table below:
10. Notification of data breaches
In the event of a data breach likely to infringe your rights and freedoms, Bénin Tourisme undertakes to:
- Notify the competent authority immediately upon discovery of the violation.
- Inform the persons concerned in accordance with the conditions laid down in the Digital Code when the violation is likely to result in a high risk to their rights.
11. Complaints
You have the right to lodge a complaint with the French Data Protection Authority. The complaint is :
- lodged at the institution’s head office Rue 6.076 Aïdjèdo Cotonou
- Addressed (by e-mail only) to: contact@apdp.bj This is without prejudice to recourse before a competent court.
12. Changes to the privacy policy
This policy may be modified to comply with new legislation or in the event of changes in data processing practices. In the event of significant modifications, a notice will be sent to the e-mail address provided in your contact profile.
13. Contact
If you have any questions about this privacy policy, you can contact our Data Controller:
- Email: contact@vodundays.bj
- Address: Immeuble SAINTE CECILE, Rue Sylvère Alexandre R.7.15 Parcelle D, lot 163, Quartier Gbèdomidji, Cotonou, Benin